FAQS
Frequently Asked Questions (FAQs) at Kunefi
Ordering
Q: How do I place an order?
- A: Browse through our collection, select your desired items, choose the appropriate size and color, and add them to your cart. Proceed to checkout and follow the instructions to complete your purchase.
Q: Can I modify my order after placing it?
- A: Once an order is placed, it cannot be modified. However, you can contact our customer service at [email protected] or +1 929-464-1049 to see if changes are possible.
Shipping
Q: How long does shipping take?
- A: Delivery times vary based on location and shipping method. We aim to process orders quickly so they can be dispatched to you as soon as possible.
Q: Do you offer international shipping?
- A: Currently, we only ship within the United States.
Returns and Refunds
Q: What is your return policy?
- A: Items can be returned within 20 days of purchase. They must be in their original condition, unworn, and with tags attached.
Q: How do I receive my refund?
- A: Refunds are processed to the original method of payment after we receive and inspect the returned items.
Products
Q: How do I know my size?
- A: Refer to our size guide available on each product page to determine your size.
Q: The item I want is out of stock. Will it be restocked?
- A: We regularly update our inventory. You can sign up for restock notifications on the product page.
Account
Q: How do I create an account?
- A: Click on the ‘Sign Up’ link on our website and follow the instructions to create an account.
Q: What are the benefits of creating an account?
- A: Creating an account allows you to track orders, save addresses, and enjoy a faster checkout process.
Contact
Q: How can I contact VogueWear for more questions?
- A: You can email us at [email protected] or call us at +1 929-464-1049. Our address is 1245 Champa St, Denver, CO 80204.
If your question is not listed here, please feel free to reach out to us directly. We are always here to assist you with any of your fashion needs at Kunefi.